Your data, handled with care.
We keep only what we need to fry, pack and deliver your order, and we never sell it.
What we collect
When you order or contact us we may process:
- Name and delivery address
- Phone number and WhatsApp handle
- Order details and preferences
- Payment status (handled by our payment partner, we never store card numbers)
- Anonymous usage data, only with your consent
How we use it
Strictly to deliver the service you asked for and to improve it:
- Preparing and delivering your order
- Sending order and delivery updates
- Customer support over WhatsApp
- With consent: analytics and relevant offers
How long we keep it
Order records are kept for the period required by tax law. Marketing consent is kept until you withdraw it. Analytics data is anonymised.
Who we share with
Only the partners needed to serve you, a payment processor, a delivery partner, and infrastructure providers, each under a data-processing agreement. We never sell your data.
Your rights
You can access, correct, export or delete your data at any time, and withdraw consent.
Contact
Questions? Reach our privacy lead at privacy@coxinha.shop.